The effects of fairness perception of performance appraisal on psychological contract and organizational citizenship behavior

Abstract

This study aims to test the relationships among performance appraisal fairness, psychological contract, and organizational citizenship behaviors. Regression analyses were applied by using 183 valid questionnaires collected from the bank employees in Southern Taiwan. The results of thisstudy indicated that the higher the performance assessment fairness the higher psychological contract and OCBs; significant and positive relationships were found between psychological contract and OCB; psychological contract moderates the relationships between performance assessment fairness and OCB. Conclusions and suggestions were also discussed based on the results.

Keywords:

• fairness
• performance appraisal
• psychological contract
• organizational citizenship behavior (OCB)