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Research Article

The influence of ethical climate and personality traits on the performance of housing agents

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Pages 371-399 | Received 01 Apr 2021, Published online: 03 May 2022
 

Abstract

This study examines the factors (ethical climate, personality traits, and trust in supervisors) influencing the job performance of real estate brokers. The participants in this study consisted of real estate brokers employed at the branch offices of large-scale real estate franchises in Kaohsiung City. Four hundred ninety six questionnaires were returned by 69 branch offices, of which 472 were valid. According to the empirical results, the trust in supervisors mediated the influence of ethical climate on job performance. Personality traits had a significant, positive, and direct influence on job performance, in addition to having an indirect influence on job performance through the mediating effect of trust in supervisors. With regard to the total effect of ethical climate and personality traits on job performance, personality traits had a greater influence on job performance than ethical climate.

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