Measurement of the subjective work environment

Abstract

This paper considers the various issues that frame the development and use of measures of the subjective work environment. It begins by questioning the role of the work environment in determining occupational health, and explores the possible mechanisms by which that environment might exert its influence. It concludes that one of the important final common pathways is psycho-physiological in nature, and is rooted in individual perception and cognition and the experience of stress. Important for this model are the concepts of mediation and moderation. The measurement of the subjective work environment has often been idiosyncratic to the study in hand, and there are few well-established measures in common use. It is argued that researchers should be careful when deciding not to use established measures and effectively ‘invent’ their own. In developing new measures, decisions have to be made concerning the nature of the measure along with its ‘granularity’ and complexity. It is also argued that it is important that researchers should follow good psychometric practice in the development of those measures. Suggestions for ‘good practice’ are discussed. Attention is drawn to the issues of reliability and validity, and this paper discusses the role of triangulation in the planning and execution of data collection and analysis. The paper ends by reviewing the recommendations made towards the development and use of measures of the subjective work environment.

Key Words:

• Work environment
• Measurement
• Subjective measures
• Psychometric principles
• Triangulation
• Work-related stress