Information systems and culture: Applying ‘stages of growth’ concepts to development administration

Abstract

This paper examines how cultural factors influence the rate at which individuals adopt technology to assist them in their duties. In order to achieve this, we review usage of the stages of growth model of information systems development in organisations which has been applied in the context of western and non‐western organisations in various parts of the world. We then apply the model to the context of development administration where information technology interventions are becoming pervasive but where the inherent traditional cultural characteristics are fundamentally at variance with those of information technology practitioners. The case study we present is that of the implementation of information systems in the Karachi Development Authority (KDA). The findings highlight the utility and limitations of the stages of growth model in terms of its ability to accommodate the inherent cultural characteristics of KDA. While such knowledge will have value for information technology practitioners within their own societies, we contend that it will become even more valuable for practitioners from western cultures in applying technology solutions to development administration.

Notes

Please address all correspondence to: Dr. Shirin Madon at the above address.