Expectations, recall and evaluation of careers guidance interviews by pupils and careers advisers: A preliminary study

Abstract

The purpose of this study was to examine differences in the perceptions of initial careers guidance interviews as expressed by pupils and careers advisers. A sample of 51 careers guidance interviews were studied, which were carried out by 16 qualified careers advisers operating under normal working conditions. The school pupils were from the lower streams of 16 different secondary level schools, half were male, and the majority were either unsure of leaving or were planning to leave school at the earliest opportunity. The study adopted a quantitative repeated measures design where both interview participants completed pre-interview expectation questionnaires, post-interview recall questionnaires and scales measuring interview evaluations. The results suggested a range of differences between careers advisers' and pupils' expectations, recall and evaluations of careers guidance interviews. However, both participants' overall satisfaction with the careers interview was significantly related to the interpersonal aspects of the process, while the provision of careers advice contributed to overall satisfaction expressed by careers advisers only. The findings are discussed in relation to evaluation of provision and the preparation of clients for participation in careers guidance interviews.