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Abstract
In 1990 Arc/Info, a major Geographical Information Systems (GIS) package, became available at a very modest price to all institutions of Higher Education in the United Kingdom. This availability has already raised many issues regarding its usage in undergraduate geography teaching and by users who have not been exposed to any formal GIS course. These issues are discussed together with related hardware issues by drawing on experiences gained at the University of Sussex. The use of Arc/Info in particular and GIS teaching and support in general highlights some different perspectives between departmental academic geography and central computing support.