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Abstract
This paper opens with a look at the author's Israeli experience in Arab-Jewish reconciliation and at the contribution of social work to understanding conflict and violence. It introduces a systems model of conflict analysis which focuses on four interacting components of any interpersonal, group, organisational, neighbourhood, community-wide, national, or international-scope conflict. Specific combinations of the components give rise to five types of conflict outcomes. Intervention strategies, and a range of professional roles for dealing with the various aspects of conflict, follow. Some recommendations for utilising the paper's theory-derived ideas in real-world conflict situations conclude the paper.