Assessing housing management in terms of development objectives

Abstract

This article reports on a research project aimed at assessing whether a particular management process of housing delivery correlates with an improvement or reduction in the state of development of housing recipients. The construct ‘state of development’ refers to the extent to which recipients have the capacity and power to deal with the challenges of a dynamic environment and utilise its opportunities in a responsible and sustainable manner. ‘Housing management’ refers to the execution of management functions to process housing inputs into outputs. The authors explored the correlation between these two variables in a case study involving the Delft housing project in Cape Town. They measured indicators using questionnaires, an analysis of project data, and by observing and evaluating the environments of experimental group members. The results indicated that the extent of the appropriateness of housing management caused a corresponding change in the state of development of housing recipients.

Notes

Respectively, Senior Lecturer and Professor, School of Public Management, University of Stellenbosch.