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ABSTRACT
Maintaining engaged nurses and other health care providers were challenging at a multi-specialty outpatient clinic where engagement scores were trending downward. This quality improvement (QI) was developed to improve engagement by implementing structured, evidence-based practice (EBP) interventions to increase nursing leader communication, visibility, and feedback. The Utrecht Work Engagement Scale (UWES-17) compared pre-and post-intervention effectiveness from week one to week eight. The interventions increased the pre-UWES-17 scores by 7.4%. The findings confirmed the effectiveness of the interventions for improving overall healthcare provider engagement.
Declaration of Interest
The author has no conflict of interest to declare nor has this manuscript been published or submitted elsewhere. There was no funding received for this project. This project was categorized as exempt and was not subject to a full or comprehensive IRB review.