Reviewing Meetings in TeamSpace

ABSTRACT

A number of prototype meeting capture applications have been created in the past decade, yet relatively little research has focused on the review and long-term use of real captured meeting information. To that end, we have implemented a system called TeamSpace for capturing and reviewing general meetings. In this article, we describe the long-term deployment of TeamSpace to a university research group, along with a pseudo-controlled study involving the same group of users and their meetings. We gained a detailed understanding of the behavioral patterns involved in reviewing meeting content and how to improve on the experience. Our evaluations also demonstrate several of the barriers and challenges in realizing the potential benefits of meeting capture.

Notes

Background. This article is based on the PhD thesis of the first author.

Authors' Present Addresses. Heather Richter Lipford, Department of Software and Information Systems, University of North Carolina at Charlotte, 9201 University City Boulevard, Charlotte, NC 28223. E-mail: [email protected]. Gregory D. Abowd, 329 Technology Square Research Building, School of Interactive Computing, Georgia Institute of Technology, Atlanta, GA 30332-0760. E-mail: [email protected].

HCI Editorial Record. First manuscript received June 13, 2006. Revision received July 9, 2007. Accepted by Dan Olsen. Final manuscript received March 3, 2008. — Editor