13
Views
0
CrossRef citations to date
0
Altmetric
Original Articles

Life after Implementation: Managing System Maintenance

Pages 55-65 | Published online: 31 May 2007
 

Abstract

Although much is being done to improve new systems and to increase the productivity of development personnel, system maintenance—which accounts for more than 50 percent of software labor costs and up to 75 percent of system life—has received little attention. This article presents a unified management approach to software maintenance, viewing it in terms of overall system life, describing the steps in the maintenance process, and suggesting guidelines for maintenance personnel management.

Additional information

Notes on contributors

Mike Mushet

Mike Mushet is assistant manager of infoimation systems, Southern California Edison, Rosemead CA.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.