Abstract
In theory, executives make plans, and organizations carry them out. In reality, however, many changes mandated by executives never get implemented; instead, they get swallowed up in corporate bureaucracies. The problem is not new—executives have been frustrated by corporate unresponsiveness for years—but its consequences in the computer age are much more dire: corporations that cannot keep pace with their leaders will fail. Some corporations have installed change agents to bridge the gap between planning and implementation. This article explains why MIS executives are uniquely positioned to fill this emerging role.