A Business Approach to Cracking the Applications Backlog

Abstract

In an attempt to shrink applications backlogs, MIS managers have tried such systems-related strategies as prototyping, user-developed systems, and packaged software. This article takes a straightforward management approach to the backlog problem, in the belief that a backlog should be seen as a series of clues to underlying business problems rather than as a concrete set of defined projects.

Additional information

Notes on contributors

Eric Seuerson

Eric Severson is vice-president and Eric Severson is vice-president and one of the founders of der CO, specializing in artificial intelligence software for the electronic publishing industry. Before founding Avalanche. he served as an information systems consultant with Arthur Andersen and Co and Arthur Young and Co as well as man-ager of Systems Planning and Analysis for a leading officeautomation vendor.

Kenneth A. Kozar

The Kenneth A. Kozar is an associate professor of Management Science and Information Systems at the University of Colo-rado in Boulder. He has held positions in information systems that range from programmer to information systems director.