Al Applications: What's Their Competitive Potential?

Abstract

A few corporations and government agencies have begun applying artificial intelligence (AI) technology to business and logistical problems. If and when AI is incorporated into information processing systems, significant competitive opportunities may present themselves, but the return on an early AI investment can't be known yet. The six-stage model outlined in this article not only helps calculate the value of individual AI functions but also enables MIS management to anticipate AI's strategic potential.

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Notes on contributors

Rod F. Monger

Director of the information and communications systems program at Fordham University's Graduate School of Business, New York. He specializes in technology management, including technology's role in business competitiveness, long-range economic issues of computing, and communications policy. He is also president of The Technology Group, New York, a technology management consulting company.