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Abstract
Word processing is still one of the most frequently used office computing applications. Increasingly, it also serves as the entry point for nontechnical users into so phisticated office automation (OA) environments. Users branch out of word processing (WP) to use electronic mail or merge extracts from data bases and spreadsheets into their text. This evolution is shifting the focus of systems selection from hardware and software to connectivity issues the integration of diverse systems, the achievement of editable document exchange, and the balancing of corporate strategic objectives with end-user needs and preferences. This column explores current word processing options in light of users' new priorities.