Human Resource Management: Guidelines for Effective Introduction of Microcomputer Technology

Abstract

Microcomputer technology has matured to a point at which its successful assimilation depends more on the proper management of personnel and less on the features of the technology. This article presents a case study that demonstrates how lead users can be identified and recruited to provide a support infrastructure to peers throughout the initiation stage within the organization. The article recommends that managers of microcomputer technology develop an understanding of different user types and apply adaptive human resource management practices

Notes

Nava Pliskin is on the faculty of the department of industrial engineering and management at Ben Gurion University of the Negev in Israel. She is also affiliated with the College of Business Administration at Northeastern University in Boston MA. Her research and teaching are in the area of computers and information systems, emphasizing end-user computing, the extent management of technology, and human-to-computer inter-action. She holds a PhD and a Master of Science degree from Harvard University and a BS from Tel-Aviv University.