Case Study: Managing IS Through Turbulent Times

Abstract

Usually, when an organization faces a crisis situation, the IS department suffers cutbacks in staff and systems development projects without any consideration for the adverse effects these actions might have on the departments ability to contribute to the organization's bottom line. This case study examines how one company – Bethlehem Steel Corp-facing its own business decline carefully restructured its IS department to operate more efficiently on its own and become a stronger, more profitable contributor so that it could help Bethlehem Steel successfully compete in the global steel market.