The Third Wave: User as Producer

Abstract

Because users have come to depend so heavily on the information provided by their systems, they feel the need to better manage this information. As a result, they are beginning to take control of the development process, essentially becoming the producers of information processing, which could have certain implications for the traditional role of systems development.

Additional information

Notes on contributors

Hugh W. Ryan

Hugh W. Ryan is director of data management and new age systems and is a participating principal in Andersen Consulting, Chicago IL.