A Change in Communication

Abstract

As is typical in most of today's IS departments, the IS experts develop the computer standards for the entire organization without consulting the departmental users to determine their needs. This column explains why these experts should com-, municate with the users to get the users' expert ad-j vice about their computer needs.

Additional information

Notes on contributors

Dawn M. Chnstensen

Dawn M. Christensen is a business administrator for TRW Ballistic Missiles Division, based in San Bernardino CA. Before holding this position. she was an assistant systems programmer in the information services department of Southern California Edison.