THE BASICS OF RIGHTSIZING The Key to an Effective IS Department

Abstract

An important part of the IS department's function is to provide timely, quality assistance to its users as well as its senior managers, who often need detailed information to make critical business decisions. In most organizations, however, the IS department is not positioned properly to perform this much-needed task. This article discusses three principles for rightsizing the IS department so it can properly manage its resources in support of the organization and its users.

Additional information

Notes on contributors

Thomas H. Rowley

THOMAS H. ROWLEY is assistant professor in the School of Accounting at Georgia State University. He is an experienced CPA, financial officer, and entrepreneur.

John D. Smiley

JOHN D. SMILEY is the director of applications support at BellSouth Information Systems, Atlanta. He was responsible for the design, deployment, and support of financial systems for BellSouth Enterprises Inc.