Avoiding the 10 Common Pitfalls in Office Automation Implementation

Abstract

Office automation (OA) can be a major contributor to an organization's success, or it can be a major drain with few benefits. Because of its experience in introducing new technologies to the organization, MIS management can help guide the implementation of office technologies. This article describes 10 common pitfalls in implementing OA and explains how to avoid them in order to help organizations reap its substantial benefits.

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Notes on contributors

Philip N. James

Philip N. James is director of strategy planning for the Northrop Corporation Information Resource Management Department, Hawthorne CA.