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Information Systems Management Volume 12, 1995 - Issue 1
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INFORMATION ARCHITECTURE

DO STRATEGIC SYSTEMS REALLY PAY OFF?An Analysis of Classic Strategic IT Cases

William J. KettingerView further author information
,
Varun GroverView further author information
&
Albert H. SegarsView further author information
Pages 35-43 | Published online: 30 May 2007
 
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Abstract

To explain IS-based competitive advantage and its bottom-line impact on market share and profitability, this article studies some of the more famous strategic systems in business. Factors that enhance sustainability and a diagnostic tool for ranking systems in your company's IS portfolio are provided.

Additional information

Notes on contributors

William J. Kettinger

Assistant dean

Varun Grover

Assistant professor of MIS at the University of South Carolina, Columbia campus.

Albert H. Segars

Assistant professor in the department of operations and strategic management at Boston College.

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