A TQM PROCESS FOR SYSTEMS INTEGRATION Getting the Most from COTS Software: Information Systems Management: Vol 12, No 3

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Abstract

Many companies are shopping for commercial off-the-shelf software to avoid the high costs and lengthy development time associated with building their own systems. This article discusses how methods of total quality management (TQM) can be used to better integrate large-scale commercial software purchases.

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Notes on contributors

Timothy Bartel

Is a consultant and director of quality for Clarkston Potomac Croup, Inc., in McLean VA.

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A TQM PROCESS FOR SYSTEMS INTEGRATION Getting the Most from COTS Software

Notes on contributors

Timothy Bartel

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A TQM PROCESS FOR SYSTEMS INTEGRATION Getting the Most from COTS Software

Abstract

Additional information

Notes on contributors

Timothy Bartel

Reprints and Corporate Permissions

Academic Permissions

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