SIMULATION MODELING FOR BPR Steps to Effective Decision Support

Abstract

Simulation modeling can be used to assess the potential value and feasibility of alternative designs, providing an objective basis for the redesign decision making inherent in BPR. This article presents an eight-step approach to help structure the myriad management considerations critical to an effective, goal-driven simulation, and reviews modeling simulation's potential to stimulate ongoing organizational self-improvement and analysis.

Additional information

Notes on contributors

James R. Warren

Is a lecturer in the School of Computer and Information Science at the University of South Australia, where he leads the Intelligent Systems Research Croup.

Robert L. Crosslin

Is CEO of Technology Economics, Inc., a BPR consultancy firm in Rockville MD.

Paul James MacArthur

Is an analyst with the Logistics Management Institute in Rocbille MD and a senior consultant with Technology Economics.