MINIMIZING RESISTANCE TO TECHNOLOGICAL CHANGE A Power and Politics Approach

Abstract

To minimize organizational resistance to implementation of an automated project management tool, a technology team at Apollo Computer used a power and politics approach emphasizing the role of coalitions in decision making. The team built a coalition favorable toward the new tool by involving key project managers in all phases of the implementation process.

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Notes on contributors

Thomas L. Legare

Is market research and IS program manager for the patient monitoring division of Hewlett-Packard's Medical Products Group in Andover MA. He has extensive experience in information systems development and management, organizational development, teaching, and market research.