The Evaluation of Hospice Home Care Volunteers

ABSTRACT

A national sample of 139 hospice volunteer coordinators rated a series of statements about volunteer behaviors in terms of their importance to volunteer performance. Each statement had to be rated at least 8 on a scale of 10 by 75% of the respondents in order to be included in the final instrument. This procedure yielded a scale of 27 descriptors of appropriate volunteer behavior. The scale is intended for use by hospice volunteer coordinators who want a tool with which to offer concrete, behavior based, constructive feedback to volunteers about their performance.

Additional information

Notes on contributors

Barbara Lafer

Barbara Lafer, PhD, and Stephen S. Craig, PhD, are both licensed psychologists associated with the Department of Counseling Psychology at Seton Hall University.

Stephen S. Craig

Barbara Lafer, PhD, and Stephen S. Craig, PhD, are both licensed psychologists associated with the Department of Counseling Psychology at Seton Hall University.