ABSTRACT
Water supply authorities (WSAs) can influence the behaviour of water users and are influential actors in water governance. Despite this, their decision-making processes and the details of their interactions with other water users are seldom explored empirically in water management research. We undertook an exploratory qualitative study using semi-structured interviews and purposive sampling with WSA officials across different institutions in south-eastern Australia. Thematic analysis revealed different water allocation decision-making phases and key factors influencing each phase. The findings highlight that the decisions made by WSAs are not only based on predefined rules, but are affected by many factors.
Acknowledgments
The authors thank Ms Emma Barnard for her assistance in the initial phase of the project. They also thank Dr Nachi Nachiappan, Brett Tucker, Rosalie Auricht, Barry Schier, Tim Botten, Rod Emerson, Steve Warrell, Dr Mark Bailey, Trevor Tenant and Professor John Langford for providing data for this research.
Credit author statement
Lubna Meempatta: conceptualization, investigation, methodology, data curation, formal analysis and writing – original draft preparation. J. Angus Webb: conceptualization, methodology, writing – review and editing, funding acquisition and supervision. Louise A. Keogh: methodology, formal analysis, validation, writing – review and editing, and supervision. Avril C. Horne: conceptualization, methodology, writing – review and editing, and supervision. Michael J. Stewardson: conceptualization and supervision.
Disclosure statement
No potential conflict of interest was reported by the authors.
Ethics approval
Approval to carry out this research project was obtained from The Human Ethics Advisory Group (HREC) of the University of Melbourne (Ethics ID: 1750030).
Supplemental Material
Supplemental data for this article can be accessed at https://doi.org/10.1080/07900627.2021.1982680
Correction Statement
This article has been corrected with minor changes. These changes do not impact the academic content of the article.