Social support satisfaction, on‐line communication apprehension, and perceived life stress within computer‐mediated support groups

Abstract

This study used an on‐line questionnaire to examine the relationship between social support satisfaction, on‐line communication time, on‐line communication apprehension, and perceived life stress among members of various on‐line support groups (N = 140). The results indicated that on‐line support satisfaction was predictive of on‐line communication time while on‐line communication apprehension was not related to on‐line communication time. On‐line communication apprehension was found to be predictive of on‐line support satisfaction. On‐line support satisfaction was found to be predictive of perceived life stress. The implications of findings for communication and social support research as well as the limitations of the study are discussed.