The effects of health delivery systems and self‐efficacy on patient compliance and satisfaction

Abstract

This study analyzed the satisfaction and compliance of 91 in‐clinic patients based on their affiliation with a Health Delivery System and the patient's self‐efficacy. Several significant results emerged from the study. A patient's Health Delivery System and the patient's self‐efficacy interact to predict communication satisfaction. It was also discovered that a patient's Heath Delivery System and the patient's self‐efficacy interact to predict compliance. Implications and limitations of this research are discussed.