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Original Articles

Persistent Misperceptions: Americans’ Misplaced Confidence in Privacy Policies, 2003–2015

 

Abstract

This paper examines the persistence of Americans’ misunderstanding of the function of privacy policies. We also identify groups that have misplaced confidence in the privacy policy label and address whether the groups’ patterns of misperception have changed over time. The findings add a new dimension to the argument that the usefulness of privacy policies needs to be reassessed. As a remedy, we call for media literacy programs to address structural features of media systems that lead to broadly held misperceptions such as the one examined here.

Additional information

Notes on contributors

Joseph Turow

Joseph Turow (Ph.D., University of Pennsylvania) is the Robert Lewis Shayon professor of Communication at the University of Pennsylvania’s Annenberg School for Communication. His research interests include media systems; the production of culture; and the intersection of marketing, digital media, and society.

Michael Hennessy

Michael Hennessy (Ph.D., Northwestern University) is a researcher at the Annenberg School for Communication. His research interests are the combination of structural equation modeling and intervention program/behavioral theory, growth curve analysis of longitudinal data, and using factorial surveys to design effective behavioral intervention programs.

Nora Draper

Nora Draper (Ph.D., University of Pennsylvania) is an assistant professor of Communication at the University of New Hampshire. Her research examines the influence of institutional forces on privacy, surveillance, reputation, and identity.

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