Personalized web-document filtering using reinforcement learning

Document filtering is increasingly deployed in Web environments to reduce information overload of users. We formulate online information filtering as a reinforcement learning problem, i.e., TD(0). The goal is to learn user profiles that best represent information needs and thus maximize the expected value of user relevance feedback. A method is then presented that acquires reinforcement signals automatically by estimating user's implicit feedback from direct observations of browsing behaviors. This "learning by observation" approach is contrasted with conventional relevance feedback methods which require explicit user feedbacks. Field tests have been performed that involved 10 users reading a total of 18,750 HTML documents during 45 days. Compared to the existing document filtering techniques, the proposed learning method showed superior performance in information quality and adaptation speed to user preferences in online filtering.