Sentiment Analysis of Short Texts Using SVMs and VSMs-Based Multiclass Semantic Classification

ABSTRACT

In our approach, a hybrid machine learning model is proposed which uses Enhanced Vector Space Model (EVSM) along with Hybrid Support Vector Machine (HSVM) classifier. Initially the social media-based information is retrieved using Enhanced Vector Space Model (EVSM). EVSMs are employed in order to characterize the text content by mapping them into high-dimensional vector spaces, capturing the relationships between words and their contextual meanings. Rigorous feature selection methods are employed to designate texts for review, and a multiclass semantic classification algorithm, specifically the HSVM classifier, is utilized for categorization. Decision tree algorithm is used along with SVM to refine the selection process. To enhance sentiment analysis accuracy, sentiment dictionaries are not only presented but also extended through the expansion of Stanford’s GloVE tool. To enhance precision, the proposed work introduces weight-enhancing methods for processing renowned text weights. Sentiments are classified into positive, negative, and neutral categories. Notably, the achieved results demonstrate improved accuracy, attributed to the incorporation of an emotional sentiment enhancement factor for determining weights and leveraging sentiment dictionaries for word availability. The accuracy is obtained to be 92.78% with 91.33% positive sentiment rate and 97.32% negative sentiment rate.

Acknowledgments

We thank the scholars for their expertise and assistance throughout all aspects of our research and for their help in writing the manuscript.

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Funding

The work was supported by the Islamic Azad University with grant number 1337132813612259031118.