Perceptions on Stakeholder Involvement in the Implementation of System Development Methodologies

Abstract

This paper presents the findings of an empirical study that examines the prescribed versus actual involvement of major stakeholders during the implementation of systems development methodologies. The contribution of this study is twofold. First, involvement practices deemed important for successful SDM implementation are identified. This is accomplished through in-depth personal interviews with 12 experts and analysis of survey responses from 192 SDM implementation participants within 61 companies. Second, analysis was performed to evaluate whether a gap existed between what recommended practices are perceived to contribute and what the practices should contribute during SDM implementation. In conclusion, possible reasons for the gap that was found are discussed, along with suggestions for future research.