Dynamics of Information Technology (It) Successful Implementation in Development Countries: A Nigerian Case Study

Abstract

What leads to successful implementation of Information Technology (IT) in developing countries? A model is proposed that analyzes the relative contributions of technological, contextual and implementation process factors to implementation success. Three sets of independent variables are hypothesized as contributing to successful implementation with implementation process variables explaining most of the variance. The model was tested using data from one hundred and eight (108) public and private Nigerian organizations that use IT to carry out easily rationalizable tasks. Two main research questions are addressed: (1) What are the relationships among technological, contextual, and implementation process factors and implementation success? (2) What contribution does implementation process, as an entity, make to the explanatory power of the set of independent variables? This study may provide IT managers and professionals in developing nations, particularly in Africa, guidelines, informed approaches and “best practice” policy-decisions to implementing their Information Technologies.

• implementation
• developing countries
• information and communications technology