Toward a Theory of Iformation Technology Professional Competence

Abstract

Based on a field study of information technology (IT) executives a theoretical model of knowledge, skills, and abilities desired for IT professionals is developed (The Theory of IT Professional Competence). The field study consists of two group data gathering events with IT executives using a nominal group technique. The model is built by analyzing the data using the constant comparison approach proposed in the grounded theory literature. The model is then substantiated and strengthened using related skills concepts from the literature. This research makes a contribution on several dimensions: methodological, theoretical, managerial, and academic. For example, the theory should help to better understand gaps between IT academic programs, employers' needs, and IT students' perceptions.

• knowledge
• skills
• and abilities (KSAs)
• nominal group technique
• qualitative research
• theory development
• grounded theory
• curriculum development