Examining the Impact of Training in the Unified Theory of Acceptance and Use of Technology

ABSTRACT

This research identifies, examines, and presents an empirical evaluation of the existing technology acceptance constructs as they relate to end-user participation in training programs. The analysis of technology acceptance constructs and their fit with the existing training paradigms suggests a significant positive correlation between training reactions and behavioral intention to use information technology. In addition, an extended modeling framework that includes a training reaction construct as an intermediary factor between the training paradigms and the existing technology acceptance constructs, as reflected in the UTAUT model, is introduced and evaluated. We find that the relationship between training reactions and behavioral intentions to use were partially mediated by facilitating conditions.

KEYWORDS:

• Instructional design
• technology acceptance
• training
• UTAUT