The Reduction of Computer Anxiety

Abstract

This study examined computer anxiety and its relationship to four areas: previous computer coursework, relaxation exercises, achievement in a computer course, and need for cognition, which is a personality variable. Subjects were college students in a semester-long introductory computer course that was part of a teacher preparation program. Computer anxiety was measured three times during the course using the Computer Anxiety Index. The relaxation treatment was a published muscle relaxation technique. Achievement was assessed using final lab and lecture grades assigned in the class. Need for cognition was measured using the Need for Cognition Scale, which was administered during the second week of the class. The course was effective in reducing computer anxiety in the last half of the semester. The relaxation treatment was not found to be effective in reducing computer anxiety. It was found that course grades were more strongly related to postcourse computer anxiety than to precourse computer anxiety. A weak but significant relationship was also found between need for cognition and reduction of computer anxiety.

Keywords:

• achievement
• attitudes
• computer utilization