New development: The challenges of designing municipal governance indicators

Abstract

Quantitative governance indicators are being increasingly used to investigate the quality of governance and to ‘measure what matters’ in local government. This article addresses the challenges of developing appropriate and accurate indicators and presents a model for assessing governance systematically.

Keywords:

• Informing citizens
• local governance
• measuring governance
• multi-criteria analysis
• providing incentives

Additional information

Notes on contributors

Nuno Ferreira da Cruz

Nuno Ferreira da Cruz is a researcher at the Center for Management Studies, CEG-IST, Technical University of Lisbon, Portugal.

Rui Cunha Marques

Rui Cunha Marques is an Associate Professor of Decision and Information, CEG-IST, Technical University of Lisbon, Portugal.