The impact of a changing financial climate on a UK local charitable sector: voices from the front line

Abstract

Forced to compete with private and public sector providers, charities experience tensions as the quest for a more commercially-oriented position may conflict with their social imperative. Little attention has been given to understanding the experiences of local charities as service providers. This paper captures the reactions of those working on the charity front line.

Keywords:

• Austerity
• change
• charities
• grid/group theory
• social value
• VCO

Additional information

Notes on contributors

Russell Glennon

Russell Glennon is a Senior Research Fellow at Nottingham Trent University, UK.

Claire Hannibal

Claire Hannibal is Professor of Operations Management at the University of Wolverhampton, UK.

Joanne Meehan

Joanne Meehan is Senior Lecturer in Strategic Purchasing at the University of Liverpool Management School, UK.