Using Social Return on Investment (SROI) to measure project impact in local government

ABSTRACT

This paper explains how Social Return on Investment (SROI) can improve public project management in local government. The authors provide a step-by-step account of SROI implementation in an Indonesian city. The case study is a community-based sewerage treatment facility. By using participatory SROI, project management was substantially improved through better project prioritization, performance measurement and project accountability.

KEYWORDS:

• Indonesia
• infrastructure
• local government
• project management
• SROI