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Public Money & Management Volume 8, 1988 - Issue 1-2
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Original Articles

Quality assurance: The professional's role

Roger Ellis Professor of psychology, University of Ulster
Pages 37-40 | Published online: 07 Jan 2009
 
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How can professionals, especially those in the caring professions, feel confident that the service which they are providing for clients is of an acceptable standard? Any quality assurance programme needs the commitment of professionals.

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