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Managers and professionals

When the pieces don't fit: A stakeholder power matrix to analyse public sector restructuring

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Pages 19-26 | Published online: 07 Jan 2009
 

Abstract

This article provides a broad overview of the changes taking place in public service organization and presents a model for investigating these changes. The analysis focuses on the concept of stakeholder power. The approach described provides insights which will increase understanding of these changes, and will help in identifying and resolving problems in practice.

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