International Privatization: Strategies and Policies Edited by Thomas Clarke (Walter de Grutyer, Berlin, 1994). 435 pp. DM 174.00, ISBN 3 110 13569 8.
Quality in Public Services: Managers’ Choices By Lucy Gaster (Open University Press, Buckingham, 1995). Hard cover: £37.50, ISBN 0 335 19349 8; soft cover: £13.99, ISBN 0 335 19169 6.