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The International Journal of Human Resource Management Volume 19, 2008 - Issue 2
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Original Articles

Too smart for their own good? A study of perceived cognitive overqualification in the workforce

Saul Fine CareerHarmony, Inc. Petach Tikva, IsraelCorrespondence[email protected]
&
Baruch Nevo University of Haifa, Israel
Pages 346-355 | Published online: 18 Feb 2008
 
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Abstract

This study examined the concept of cognitive overqualification, the possession of a higher level of cognitive ability than is required for a given job. Among 156 US based customer service representatives, cognitive overqualification was found to be associated with job dissatisfaction, but was only weakly related to measures of job and training performance. The results of this study provide support for the common practice among personnel managers to reject overqualified job applicants, as these individuals may be more likely to develop negative job attitudes, although not necessarily in anticipation of their poorer job performance.

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