Mediator analysis in the management of innovation in Indian knowledge workers: the role of perceived supervisor support, psychological contract, reward and recognition and turnover intention

Abstract

While examining the field of innovation, a research gap was found concerning the need to examine the contextual factors affecting management of innovation and turnover intention (TI) in knowledge workers. Investigating a sample of Indian knowledge workers (n =  312) and applying multilevel modelling (MLM) using structural equation modelling, the current study found that the psychological contract and rewards and recognition were strong mediators between perceived supervisor support, innovation and TI. A better fit model emerged when examining four competing models using MLM. This research examines the theoretical and practical implications of the results.

Keywords::

• knowledge workers
• management of innovation
• multilevel modelling
• perceived supervisor support
• psychological contract
• reward and recognition

Acknowledgements

The authors gratefully acknowledge the constructive comments of anonymous reviewers on earlier drafts of this manuscript. Their comments and suggestions improved the quality of presentation of the manuscript.

Notes

P.N. A part of this was presented at the 12th International HRM conference held at Management Development Institute, Gurgaon, India, 10–13 December 2012.