An empirical study of lawyer-client relationships in Punjab, Pakistan

ABSTRACT

The primary objective of this empirical study is to determine and analyze the different aspects of lawyer-client relationships. The study will find out the different problems faced by lawyers while dealing with clients along with determining the factors related to trust issues, fee-related issues, and clients’ expectations. The lawyer-client relationship is of paramount importance in the legal profession. In this quantitative study, a survey design is used as a research methodology. Data is collected through a structured questionnaire and the population of this study consists of lawyers in the province of Punjab, Pakistan. The questionnaire was distributed among the participants to collect data regarding the profile of their clients, fee-related matters, client expectation, client trust, and problems faced while dealing with clients. Statistical Package for Social Science (SPSS V-23) is used to analyze the data and then it was presented using descriptive statistics in form of diagrams and tables. This study revealed that lawyer finds it difficult to get their legal remunerations from their clients and it is difficult for them to earn their trust. It also transpires that clients have very high expectations from their lawyers and lawyers have to face many problems while dealing with the clients.