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ABSTRACT
Since business process is the core of all the business activities, this research developed a methodology for business process reengineering from an integrated viewpoint, and a case study was also conducted to investigate the reengineering of a company through the introduction of an enterprise resource planning (ERP) system. The emphases of this research are: (1) the construction and application of the business knowledge database; (2) the establishment of the conceptual model, the evaluation model and the process model; (3) the analysis of the content of ERP and its modules; (4) the development of the procedure for the introduction of a business process reengineering project and its risk management. The purpose is to provide a useful tool to assist managers in analyzing the current business situation and in planning the future business model, and to maintain a competitive status through the introduction of information technology and the conduction of business process reengineering to fulfill the business goals.