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Articles

From ‘traitors’ to ‘saviours’: A longitudinal analysis of Ethiopian, Kenyan and Rwandan embassies’ practice of digital diaspora diplomacy

 

ABSTRACT

Recent years have seen the emergence of relational approaches to diplomacy that centre on diplomats' use of social media to foster relationships with foreign publics. Yet social media may also prove useful in building relationships with diasporas, now viewed by some states as ‘saviours' who may contribute to the economic prosperity of origin countries. This article sought to examine how Ethiopian, Kenyan and Rwandan embassies employ social media when communicating with diasporas. The article proposes a conceptual framework for digital diaspora diplomacy which consists of relationship building, community strengthening and relationship leveraging. An analysis of 830 Facebook posts, published in 2016 and 2020, suggests that evaluated embassies use social media to interact with Facebook followers, respond to online criticism, publicise offline events and publish information that is of interest to diasporas. Thus, African embassies may be able to leverage diasporic ties towards the improvement of their nation’s socio-economic status.

Disclosure statement

No potential conflict of interest was reported by the author(s).

Notes

1 Corneliu Bjola and Marcus Holmes, Digital Diplomacy: Theory and Practice (Oxon: Routledge, 2015).

2 Brian Hocking and Jan Melissen, Diplomacy in the Digital Age (Clingendael: Netherlands Institute of International Relations, 2015); Ilan Manor and Elad Segev, ‘America’s Selfie: How the US portrays itself on its Social Media Accounts,’ in Digital Diplomacy: Theory and Practice, eds. Corneliu Bjola and Marcus Holmes (Oxon: Routledge, 2015), 89–108; Ilan Manor, ‘America’s Selfie–Three Years Later,’ Place Branding and Public Diplomacy 13, no. 4 (2017): 308–24; Jan Melissen and Matthew Caesar-Gordon, ‘Digital Diplomacy and the Securing of Nationals in a Citizen-Centric World,’ Global Affairs 2, no. 3 (2016): 321–30.

3 Ilan Manor, The Digitalization of Public Diplomacy (Cham: Palgrave Macmillan, 2019).

4 Hocking and Melissen, Diplomacy in the Digital Age

5 Geoffrey Cowan and Amelia Arsenault, ‘Moving from Monologue to Dialogue to Collaboration: The Three Layers of Public Diplomacy,’ The Annals of the American Academy of Political and Social Science 616, no. 1 (2008): 10–30; Ilan Manor, ‘Are We There Yet: Have MFAs Realized the Potential of Digital Diplomacy: Results from a Cross National Comparison,’ Brill Research Perspectives in Diplomacy and Foreign Policy 3, (2016): 1–110.

6 James Pamment, New Public Diplomacy in the 21st Century: A Comparative Study of Policy and Practice (Abingdon: Routledge, 2012); Rhonda S. Zaharna, Amelia Arsenault, and Ali Fisher, eds., Relational, Networked and Collaborative Approaches to Public Diplomacy: The Connective Mindshift (New York: Routledge, 2013).

7 Corneliu Bjola and Lu Jiang, ‘Social Media and Public Diplomacy: A Comparative Analysis of the Digital Diplomatic Strategies of the EU, US and Japan in China,’ in Digital Diplomacy: Theory and Practice, eds. Corneliu Bjola and Marcus Holmes (Oxon: Routledge, 2015), 89–108; Ilan Manor and Marcus Holmes, ‘Palestine in Hebrew: Overcoming the limitations of traditional diplomacy,’ Revista Mexicana De Politicia Exterior 113 (2018): 538–74.

8 Cristina Archetti, ‘The Impact of New Media on Diplomatic Practice: An Evolutionary Model of Change,‘ The Hague Journal of Diplomacy 7, no. 2 (2012): 181–206; Ronit Kampf, Ilan Manor and Elad Segev, ‘Digital Diplomacy 2.0? A Cross-National Comparison of Public Engagement in Facebook and Twitter,’ The Hague Journal of Diplomacy 10, no. 4 (2015): 331–62.

9 Daryl Copeland, ‘Taking Diplomacy Public,’ in Relational, Networked and Collaborative Approaches to Public Diplomacy: The Connective Mindshift, eds. Rhonda S. Zaharna, Amelia Arsenault, and Ali Fisher (Oxon: Routledge, 2013), 56–69; James Pamment, ‘Digital Diplomacy as Transmedia Engagement: Aligning Theories of Participatory Culture with International Advocacy Campaigns,’ New Media & Society 18, no. 9 (2016): 2046–62; Manor, ‘America’s Selfie: Three Years’.

10 Robin Cohen, Global Diasporas: An Introduction (Oxon: Routledge, 2008), 6; William Safran, ‘Diasporas in Modern Societies: Myths of Homeland and Return,’ Diaspora: A journal of Transnational Studies 1, no. 1 (1991): 83–99.

11 Elizabeth Chack and Peter H. Gebre, ‘Leveraging the Diaspora for Development: Lessons from Ethiopia,’ GeoJournal 78, no. 3 (2013): 495–505.

12 Shay Attias, ‘Israel’s new peer-to-peer diplomacy,’ The Hague Journal of Diplomacy 7, no. 4 (2012): 473-482; Kishan S. Rana, ‘Diaspora Diplomacy and Public Diplomacy,’ in Relational, Networked and Collaborative Approaches to Public Diplomacy: The Connective Mindshift, eds. Rhonda S. Zaharna, Amelia Arsenault, and Ali Fisher (Oxon: Routledge, 2013), 70–85; Amanda Clarke, ‘Business as Usual? An Evaluation of British and Canadian Digital Diplomacy as Policy Change,’ in Digital Diplomacy: Theory and Practice, eds. Corneliu Bjola and Marcus Holmes (Oxon: Routledge, 2015), 145–63.

13 Rana, ‘Diaspora Diplomacy’, 70.

14 Victoria Bernal, Nation as Network (Chicago: University of Chicago Press, 2014).

15 Aderanti Adepoju, ‘Migration in Africa: An Overview,’ in The Migration Experience in Africa eds. Jonathan Baker and Tade Akin Aina (Sweden: Nordiska Afrikainstitutet, 1995), 197–219.

16 Marie-Laurence Flahaux and Hein de Haas, ‘African Migration: Exploring the Role of Development and States,’ International Migration Institute 105 (2014): 1–34.

17 Dilip Ratha, Supriyo De, Sonia Plaza, Kirsten Schuettler, William Shaw, Hanspeter Wyss and Soonhwa Yi, ‘Migration and Development Brief April 2016: Migration and Remittances - Recent Developments and Outlook’ (Policy Brief, World Bank, Washington, 2016).

18 Ernest Kwamina Yedu Addison, ‘The Macroeconomic Impact of Remittances’ (paper, Conference on Migration and Development in Ghana, La Palm Royal Beach Hotel, September 14–16, 2004), 1–33.

19 Dilip Ratha, ‘Leveraging Remittances for Development’ (paper, Migration, Trade and Development, Proceedings of the 2006 Conference on Migration, Trade, and Development, October 6, 2006), 173–86.

20 OECD, Connecting with Emigrants: A Global Profile of Diasporas (Paris: OECD Publishing 2012); World Bank, Migration and Development Brief 26 (Washington: World Bank, 2016).

21 Eva Østergaard-Nielsen ed., International Migration and Sending Countries: Perceptions, Policies and Transnational Relations. (New York: Palgrave Macmillan, 2003).

22 Ethiopian Ministry of Foreign Affairs, Federal Democratic Republic of Ethiopia Diaspora Policy (Addis Ababa, 2013).

23 Republic of Kenya, Kenya Diaspora Policy (Nairobi, 2014), 2.

24 Steven Vertovec, ‘Trends and Impacts of Migrant Transnationalism’ (Working Paper 04-03, Centre on Migration, Policy and Society, University of Oxford, Oxford 2004).

25 Ratha et al, ‘Migration and Development Brief’.

26 Alan Gamlen, ‘Diaspora Institutions and Diaspora Governance,’ International Migration Review 48 (2014): 184.

27 Barry Kim, ‘Home and Away: The Construction of Citizenship in an Emigration Context,’ New York University Law Review, 81, no.1 (2006): 11–59; Manuel Orozco, ‘Central American Diasporas and Hometown Associations,’ in Diasporas and Development, eds. Barbara J. Merz, Lincoln C. Chen and Peter F. Geithner (Cambridge: Global Equity Initiative, 2007), 215–54; Natasha Iskander, Creative State: Forty Years of Migration and Development Policy in Morocco and Mexico (Ithaca: ILR Press, 2010).

28 Gamlen, ‘Diaspora Institutions’, 184.

29 Gamlen, ‘Diaspora Institutions’, 183.

30 Peggy Levitt, ‘Social remittances: Migration driven local-level forms of cultural diffusion, ’ International Migration Review 32, no. 4 (1998): 926–48; Hein De Haas, ‘Migration and Development: A Theoretical Perspective,’ International Migration Review 44, no. 1 (2010): 227–64.

31 Gamlen, ‘Diaspora Institutions’, 187

32 Manor, The Digitalization

33 Maureen Taylor and Michael L. Kent, ‘Dialogic Engagement: Clarifying Foundational Concepts,’ Journal of Public Relations Research 26, no. 5 (2014): 384–98.

34 Rana, ‘Diaspora Diplomacy’.

35 OECD, Connecting with Emigrants: A Global Profile of Diasporas (Paris: OECD Publishing 2012); World Bank, Migration and Development Brief 26 (Washington: World Bank, 2012).

36 Manor, The Digitalization.

37 Haewoon Kwak, Changhyun Lee, Hosung Park and Sue Moon, ‘What is Twitter, A Social Network or a News Media? (Paper, Proceedings of the 19th International Conference on World Wide Web, 2010): 591–600; David John Hughes, Moss Rowe, Mark Batey and Andrew Lee, ‘A Tale of Two Sites: Twitter vs. Facebook and the Personality Predictors of Social Media Usage,’ Computers in Human Behavior 28, no. 2 (2012): 561–9.

38 Kampf, ‘Digital Diplomacy 2.0’.

39 Philip Seib, The Future of Diplomacy (Cambridge: Polity, 2016).

40 Taylor and Kent, ‘Dialogic Engagement’.

41 Manor, ‘America’s Selfie: Three Years’.

42 Virginia Braun and Victoria Clarke, ‘Using Thematic Analysis in Psychology,’ Qualitative Research in Psychology 3, no. 2 (2006): 77–101.

43 Ilan Manor and James Pamment, ‘Towards Prestige Mobility? Diplomatic Prestige and Digital Diplomacy,’ Cambridge Review of International Affairs 32, no. 2 (2019): 93–131.

44 Rana, ‘Diaspora Diplomacy’.

45 Rana, ‘Diaspora Diplomacy’.

46 Kampf, ‘Digital Diplomacy 2.0’; Seib, The Future of Diplomacy.

47 Zaharana, Arsenault and Fisher Relational, Networked and Collaborative.

48 Laeeq M. Khan, Muhammad Ittefaq, Yadira Ixchel Martínez Pantoja, Muhammad Mustafa Raziq and Aqdas Malik, ‘Public Engagement Model to Analyze Digital Diplomacy on Twitter: A Social Media Analytics Framework,’ International Journal of Communication 15 (2021); Manor, The Digitalization.

49 De Haas, ‘Migration and Development’; Levitt, ‘Social remittances’.

50 Gamlen, ‘Diaspora Institutions’,185.

51 Rana, ‘Diaspora Diplomacy’.

52 Manor, The Digitalization; Khan et al, ‘Public Engagement’.

53 Rana, ‘Diaspora Diplomacy’; Manor, The Digitalization.

54 Manor, The Digitalization.

55 Hughes et al, ‘A Tale of Two Sites’; Kwak, Lee, Park and Moon, ‘What is Twitter’.

56 Deborah Lupton, Digital Sociology (Abingdon: Routledge, 2014).

57 Ilan Manor and Louise Soon, ‘The digital industries: Transparency as mass deception,’ Global Policy (2018).

Additional information

Notes on contributors

Ilan Manor

Ilan Manor is a digital diplomacy scholar at the University of Tel Aviv. Manor’s 2019 book, The Digitalization of Public Diplomacy, was published by Palgrave Macmillan. His 2021 co-edited volume examined Public Diplomacy and the Politics of Uncertainty. Manor has contributed to numerous journals including The Cambridge Review of International Affairs, International Studies Review, The Hague Journal of Diplomacy, Media, War and Conflict and Place Branding and Public Diplomacy.

Geraldine Asiwome Adiku

Geraldine Asiwome Adiku is a Lecturer at the Department of Sociology at the University of Ghana. Her interests include the Sociology of Development and the Sociology of Migration. She has contributed to the Ghana Social Science Journal and International Migration. Her book chapter ‘Returns of failure: Involuntary return migration and social change in Ghana’ was published in the 2019 edited volume Transnational return and social change: Social hierarchies, ideas, and social identities.

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