Abstract
Conflict is an emotional as well as an intellectual process. Thus, it seems obvious that conflict prevention and conflict resolution, to be effective, must operate on the levels of both head and heart. This does not mean the best minds should not address themselves to finding ever more intelligent ways of handling conflict. It does mean that effective responses will often be found outside conventional thinking and that the most effective methodology is likely to operate on both the intellectual and emotional levels.
Notes
First published in Middle East Insight. Reprinted with permission from the author.