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Abstract
Group work has long been an effective approach to solving organizational problems and making high-quality management decisions. This has been particularly true for information systems (IS) projects. This research effort looks at small group interaction variables in a highly complex project. Student subjects were placed into groups and then assigned a short technology-intensive LAN building project. Five group interaction factors were identified: (1) group cohesion; (2) group communication problems; (3) group conflict; (4) gatekeeping; and (5) group leadership. These factors were then contrasted with previous research on group interaction where the groups faced an intellectual (decision-making) task, not a short technology-intensive task. The factors comprising the constructs from the two studies were slightly different.